New study identifies key ingredients to expanding dental care in the safety net

ALBANY, N.Y. (July 8, 2025) — Federally Qualified Health Centers (FQHCs) are a crucial component of the dental safety net and provide oral health services to those who might not otherwise have access to needed care, including low-income individuals, the uninsured and Medicaid beneficiaries.

A new study from the Oral Health Workforce Research Center at the University at Albany’s Center for Health Workforce Studies examined factors influencing the delivery of oral health services at FQHCs. The findings, recently published in the spring issue of the Journal of Public Health Dentistry, shed light on how workforce capacity, federal funding and Medicaid policy shape access to dental care for underserved populations across the United States.

The researchers analyzed data on FQHC utilization from 2012 to 2021 to evaluate trends in oral health services at over 1,000 FQHCs nationwide. Their results indicate that capacity-building steps such as investing in skilled providers and improving infrastructure indeed enable more people to access essential health services. In short, if you build it, they will come.

The study identified three leading factors that increased dental service utilization:

• Increasing the number of oral health staff at FQHCs — particularly dental hygienists and therapists — was associated with more people using preventive and restorative dental services.
• Capital development grants showed a strong return on investment. For every 1% increase in capital development grants added to a center’s total revenue, preventive dental visits increased by 32%. These grants, which are allocated by programs funded by the Health Resources and Services Administration, aim to increase health centers’ capacity to provide quality healthcare services through initiatives such as expanding school-based health centers and repairing facilities destroyed or damaged by natural disasters.
• FQHCs located in states with comprehensive Medicaid dental coverage for adults saw more people using oral health services (including preventative and restorative care as well as oral surgery), compared to states with emergency-only coverage.

“Our findings provide valuable information for policymakers and healthcare leaders,” said Center for Health Workforce Studies Director Jean Moore, who is also a research assistant professor at UAlbany’s College of Integrated Health Sciences. “Strategic investments to expand workforce capacity, infrastructure and Medicaid dental coverage can help improve access to dental services in the safety net and reduce oral health disparities, especially in underserved communities.”

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About the University at Albany:

The University at Albany is one of the most diverse public research institutions in the nation and a national leader in educational equity and social mobility. As a Carnegie-classified R1 institution, UAlbany and its faculty and students are creating critical new knowledge in fields such as artificial intelligence, atmospheric and environmental sciences, business, education, public health, social sciences, criminal justice, emergency preparedness, engineering, informatics, public administration and social welfare. Our courses are taught by an accomplished roster of faculty experts with student success at the center of everything we do. Through our parallel commitments to academic excellence, scientific discovery and service to community, UAlbany molds bright, curious and engaged leaders and launches great careers.

About the Center for Health Workforce Studies

Established in 1996, CHWS is an academic research organization, based at the College of Integrated Health Sciences, University at Albany, State University of New York. The mission of CHWS is to produce timely, accurate information and conduct policy-relevant research about the health workforce. The research conducted by CHWS supports and promotes health workforce planning and policymaking at local, regional, state, and national levels. Today, CHWS operates 2 of 9 federally-funded health workforce research centers in the US, and is a national leader in the field of health workforce studies.

The Oral Health Workforce Research Center (OHWRC) is supported by the Health Resources and Services Administration (HRSA) of the US Department of Health and Human Services (HHS) as part of an award totaling $450,000 with 0% financed with non-governmental sources. The contents of this article are those of the authors and do not necessarily represent the official views of, nor an endorsement by, HRSA, HHS, or the US government. For more information, please visit HRSA.gov.

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