Modeling method provides smarter way to predict customer demand
Peer-Reviewed Publication
Updates every hour. Last Updated: 25-Apr-2025 11:08 ET (25-Apr-2025 15:08 GMT/UTC)
Researchers at Washington State University have developed a new forecasting model that helps companies more accurately estimate how many customers are interested in a product—even when key data is missing. Published in the journal Production and Operations Management, the study introduces a mathematical modeling method that enables businesses to estimate customer interest beyond just completed transactions and traditional forecasting techniques. The approach offers a more precise way to understand demand, optimize operations and improve decision-making.
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