New white paper on closing the AI fluency gap to support workforce retention published by the University of Phoenix College of Doctoral Studies
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Updates every hour. Last Updated: 24-Oct-2026 02:15 ET (24-Oct-2026 06:15 GMT/UTC)
University of Phoenix College of Doctoral Studies has published a new white paper, “The Retention Mandate: Bridging the AI Fluency Gap to Secure the 2026 Workforce,” authored by Wayne L. McCoy, DM, MBA, and released through the Center for Educational and Instructional Technology Research (CEITR). The paper examines a growing workplace challenge: employees are rapidly building artificial intelligence skills, while many organizations are still developing the policies, processes and career pathways needed to support AI-enabled work. Drawing on the 2026 Career Optimism Index® study and research on workplace psychology, technology readiness and organizational governance, McCoy argues that AI fluency is no longer only a productivity issue — it is a retention issue.
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